Orders & Payments

We currently accept orders and ship within New Zealand only!  We do NOT service international countries. 

We also accept Credit Cards, Direct Transfer and Cash for payment. 

How to Order

1. Contact us via phone, text or email to enquire or place an order.

2. We will liaise with you to understand your servcie/product specifications and deadline for your order.

3. Initial interactions will take place via e-mail to ensure we track our discussion details prevent missing relevant information. Phone discussions can take place throughout the discovering phase.

4. Based on the details you provide, we will confirm if the request is doable within constraints (style, timeframe, and price).

5. If the request can be accommodated, we will invoice you and payment will be arranged.

6. Once payment is received, we will service your order accordingly (design, approval, production). 

7. As service/product is ready for deployment, we will prepare your order for onsite servicing, picking up, shipping, or drop off (as needed).

8. Some services/products require online/offsite installation, If you prefer, we can install at addtional costs, or we can gladly advice on self setups/installs.

9. Contact us to confirm that you are satisfied with your service/product order, and let us know your feedback.

Prices

• Because each service/project is unique and one of a kind: labor, material costs, design, deployment and manufacturing time will vary. 

Payment 

• We accept all major Credit Cards, Direct Transfer and Cash.

• We only accept payment in New Zealand Dollars (NZD).

• We will start the project once payment is cleared.

• We will provide payment instructions on your invoice.

Pick up and Delivery

• Pick up finished products from our studios (we will give you directions once ready) - by Appointment only. 

• We can facilitate shipping or drop off at an additional cost.

• For your peace of mind, all shipped custom service/product orders come with tracking number (to be shared when ready/as requested). 

Reviews and Feedback

• Seventy Times Seven - Studios is committed to your 100% satisfaction.

• If you are satisfied with our service, and for improvements purposes, we will be grateful if you share your reviews with us.

• If you are not satisfied, we would like the opportunity to rectify, so please contact us directly to find a resolution.